Frequently Asked Questions

Projects start at $799 for a focused, high-quality website. Pricing scales based on scope, features, and timeline, with most custom builds landing higher depending on what you need. After a consultation, you'll receive a clear, itemized proposal so you know exactly what you're paying for—no surprises.

Your project includes custom design, responsive development, basic SEO optimization, content integration, and training on how to manage your site. Specific deliverables are outlined in your proposal based on your package and requirements.

Yes, we require a 50% deposit to begin work, with the remaining balance due upon project completion. This ensures commitment from both parties and allows us to dedicate resources to your project.

We accept all major credit and debit cards, ACH bank transfers, Klarna, Affirm, Apple Pay, and Cash App. We use Stripe for secure invoicing and payment processing. Payment details and options will be provided in your project agreement.

Absolutely not. We provide transparent, itemized proposals that outline all costs upfront. Any additional work beyond the original scope requires written approval and will be clearly communicated before proceeding.

For larger projects, we can discuss payment plans or milestone-based payments. Contact us to discuss options that work for your budget.

Most websites are designed and launched within 5–10 business days. More complex projects or custom features may extend the timeline to 2–4 weeks. Your exact timeline will be outlined clearly before the project begins.

We follow a proven 4-step process: (1) Discovery & Strategy - understanding your goals, (2) Design & Prototype - creating visual mockups, (3) Development & Testing - building and refining, (4) Launch & Support - going live with training and documentation.

We value your input! You'll be involved in key decisions during discovery, design approval, and content review. We make the process easy with clear timelines for feedback, typically requiring 2-3 review sessions throughout the project.

Minor adjustments and refinements are part of our process. Significant scope changes are handled through a change request process to ensure timeline and budget adjustments are clear and approved by both parties.

We'll do our best to accommodate your deadlines. Rush projects may be possible for an additional fee. Let us know your target launch date during the consultation and we'll discuss feasibility.

We provide training, documentation, and 30 days of post-launch support for minor adjustments. We also offer ongoing maintenance packages if you want us to handle updates, backups, and technical support long-term.

We specialize in custom web design, website redesigns, and custom feature development including AI integrations, forms, calculators, dashboards, and more. We also offer ongoing maintenance and support packages.

Yes, we can handle hosting setup and management. We work with reliable hosting providers and can either set up hosting for you or work with your existing hosting if you prefer.

Absolutely! Every website we build is fully responsive, meaning it looks and functions beautifully on all devices—desktops, tablets, and smartphones. Mobile optimization is a standard part of every project.

Yes! We include basic on-page SEO optimization in every project, including meta tags, proper heading structure, fast loading speeds, and mobile responsiveness. For comprehensive SEO strategies, we can discuss additional services.

While our primary focus is design and development, we can recommend trusted copywriters or work with content you provide. We'll guide you on what content is needed and help integrate it seamlessly.

Yes! We regularly integrate tools like email marketing platforms, CRMs, payment processors, booking systems, analytics, and more. Let us know what tools you use and we'll ensure they work seamlessly with your website.

Absolutely! We build websites that are easy to manage. We provide training and documentation so you can confidently make updates to text, images, and basic content. We're also available for ongoing support if needed.

We build custom-coded websites from scratch using modern web technologies (HTML, CSS, JavaScript) combined with AI-assisted development. This approach gives you a lightning-fast, unique website with clean code—no bloated platforms, no unnecessary plugins, and no monthly platform fees. Your site is built specifically for your needs and optimized for performance.

Yes! Upon full payment, you own your website and all custom code developed specifically for your project. You'll have full access to your files, hosting, and domain. Third-party plugins and frameworks remain under their respective licenses.

We provide 30 days of post-launch support for bugs and technical issues. After that, we offer maintenance packages for ongoing support, or we can assist on an hourly basis for any issues that arise.

We follow security best practices including SSL certificates, secure hosting, regular updates, and proper coding standards. For ongoing security monitoring and updates, we recommend our maintenance packages.

Yes! Website redesigns are one of our core services. We'll analyze your current site, identify improvements, and create a modern, high-performing website that better serves your business goals.

Yes! While we're based in Michigan, we work with clients across the United States. All communication and collaboration happens online, making location a non-issue. We're experienced in remote collaboration and make the process seamless.

We primarily communicate via email for documentation and video calls for key discussions. We're flexible and can adapt to your preferred communication style while keeping everything organized and on track.

We'll need to understand your business goals, target audience, desired features, branding materials (logo, colors, fonts), and any content you have. Don't worry—we'll guide you through what's needed during our consultation.

Absolutely! You can view examples of our work on our Services and About pages. We'd also be happy to share relevant case studies during our consultation based on your specific industry or needs.

Yes, we're happy to sign reasonable NDAs or confidentiality agreements to protect your business information and ideas. Just let us know during the initial consultation.

We include revision rounds in our process to ensure you're thrilled with the final product. We work collaboratively and won't move forward without your approval. Our goal is a website you love that drives real results.

Yes, we leverage AI tools responsibly to enhance efficiency and capabilities. AI assists but never replaces human expertise—all work is reviewed, refined, and customized by our team to ensure quality and alignment with your brand.

Absolutely! We can integrate AI-powered features like chatbots, content generators, recommendation engines, automated workflows, and more. We'll discuss what makes sense for your business and implement solutions that add real value.

We continuously learn and adapt to new technologies, frameworks, and best practices. We invest in ongoing education and stay active in the web development community to ensure we're using modern, effective solutions.

Yes! Website speed is a priority. We optimize images, minimize code, leverage caching, and follow performance best practices. Fast loading times improve user experience and search engine rankings.

We build websites following accessibility best practices to ensure they're usable by everyone, including people with disabilities. This includes proper contrast, keyboard navigation, screen reader compatibility, and semantic HTML.

Yes! We can set up Google Analytics or other analytics tools so you can track visitors, understand user behavior, and make data-driven decisions about your website and marketing efforts.